Privacy Policy GDPR May 2018
How we use your Data
The details we collect from you will be used to contact you in relation to your account with us and keep you updated on Lipmate products.
Whilst you are not obliged to provide a telephone number, it would be useful if we need to contact you about your account.
What Data We Collect
We collect your name, addresses, email address and telephone number to enable us to deliver your order to you.
We also collect your IP address in order to enable us to report on analytical data.
Third Parties
We use 3rdparty software, to process your order online and for reporting purposes. We use secure 3rdparty merchant banking software provided by Barclaycard and PayPal to process your payments; these providers do not provide us with your bank details. We use 3rdparty couriers to deliver your order to you. We use 3rdparty providers to support our business activities. We use 3rdparty software to process marketing activities.
All 3rdparties are trusted suppliers and we have verified their compliance in accordance with our own standards and have found those to be satisfactory.
Our Promise
Aside from the aforementioned third party/parties, please be assured that your data is not shared with anyone else, unless required to upon a lawful basis of the General Data Protection Regulation GDPR.
If you no longer wish for us to hold or process your details, you may request for them to be removed at any time and we will oblige upon a lawful basis of the General Data Protection Regulation GDPR.
This can be done by emailing marketing@lipmate.co.uk
It is possible to ask for some details to be removed, rather than all. Please contact us by emailing marketing@lipmate.co.uk for more information on this.
If you decide to leave us, unless specified, we will retain your details for 10 years in the event you wish to return or upon a lawful basis of the General Data Protection Regulation GDPR. If we delete your details, they will be deleted in a secure manner.
For any further details on this, please contact us via one of the following:
Tel: 01282 611522
Email: marketing@lipmate.co.uk
Address: Lipmate, J&J Closures, Unit 7 Barnfield Business Centre, Brunswick Street, Nelson, Lancashire BB9 0HT
Marketing
We would like to keep you informed of any products and services we offer. If we send you an email, you can change your preferences or opt out at any time by changing your settings using the link provided on the email.
Rights to Access your Data
You are entitled to request a copy of the information we hold about you. If you would like us to send this to you, please contact us by emailing marketing@lipmate.co.uk We may undertake some extra ID checks as a safeguard.
It is important to us that the data we hold about you is accurate and up to date. You may request for details to be amended, or even removed if they are incorrect.
You may contact the ICO via the following details in the event you are dissatisfied with our handling:
https://ico.org.uk/concerns/handling/
ICO Phoneline – 0303 123 1113
Contact Us
If you wish to discuss any of the above, please contact us via:
Tel: 01282 611522
Email: marketing@lipmate.co.uk
Address: Lipmate, J&J Closures, Unit 7 Barnfield Business Centre, Brunswick Street, Nelson, Lancashire BB9 0HT
GDPR Privacy Policy, 24thMay 2018 Version 1.0